Privacy Policy
At Coastline Pilates, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, https://coastline-pilates.com/ (the “Site”), or use our mobile app (“App”).
By using our Site or App, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information:
When you make a booking, subscribe to our newsletter, or contact us via the Site or App, we may collect personal information such as your name, email address, phone number, and payment information.
b. Usage Information:
We automatically collect data about your interactions with the Site and App, including your IP address, browser type, device information, pages viewed, and time spent on the Site. This helps us improve our services and your user experience.
c. Location Data (for App Users):
With your consent, we may collect location data through the mobile app to help provide features like scheduling, and location-based services (e.g., finding the nearest studio).
d. App Usage Data (for App Users):
We collect information about how you interact with the app, including the features you use, the content you access, and any actions taken in the app. This helps us improve your experience and refine our services.
e. Cookies:
We use cookies to enhance your experience on the Site. Cookies are small text files stored on your device that help us understand how you use the Site and App. You can control cookies through your browser settings or your device settings in the app.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide services: Process bookings, payments, and reservations for our classes and services via both the Site and the App.
- To communicate with you: Respond to inquiries, send confirmations, updates, newsletters, promotions, and other marketing communications (if you’ve opted in).
- To improve the Site and App: Analyze trends and user behavior to enhance our website content, app functionality, and overall user experience.
- For legal purposes: To comply with applicable laws, regulations, or legal requests.
3. How We Protect Your Information
We use appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take reasonable precautions, no method of data transmission or storage can be guaranteed to be 100% secure. By using the Site or App, you acknowledge and accept these risks.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information with third-party service providers that assist in operating our website, app, processing payments, and fulfilling services (such as booking systems, email marketing platforms, or app analytics tools). These third parties are obligated to protect your information and may only use it for specific services we request.
We may also disclose your information if required to do so by law or to comply with legal processes.
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal information.
- Correction: Request that we correct or update inaccurate information.
- Deletion: Request the deletion of your personal information, subject to legal obligations.
- Opt-out of marketing communications: You can unsubscribe from our marketing emails by following the unsubscribe instructions in any communication.
- App Data Management: You can manage app-related data, including notifications, tracking, and location data, via your device settings.
To exercise any of these rights, please contact us at info@coastline-pilates.com.
6. Third-Party Services
The Site and App may contain links to third-party websites or services. These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the content or privacy practices of these third-party sites or services.
We also use third-party analytics services to track app usage and website performance, such as Google Analytics and Firebase. These tools may collect information about your interactions with our Site or App to help us improve our services.
7. Children’s Privacy
The Site and App are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date at the bottom of the policy will reflect the date of the most recent revision. Please review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Coastline Pilates
Email: info@coastline-pilates.com
Phone: (732) 330-9168
Website: https://coastline-pilates.com